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The Advantages of Doing Business with Small Businesses

It can be tempting to choose a large business that appears to offer convenience, savings and consistent service. Most of the time, though, larger companies dont provide the same level of service that small businesses do. They often skate by on name alone, without the craftsmanship to back up their reputation. With larger businesses, customers regularly experience delays, errors and patchy, unreliable service. For professionals who expect quality and close attention, small businesses are the only option. 

Westminster Hydraulics has been a leader in the industry for decades. As a small business, weve thrived because we value our customers. Do you want to know more about the advantages of working with exceptional companies like us? Weve got you covered. Below, well tell you a few reasons why you should always do business with a small business:

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Access to Key Personnel 

Have you ever spent hours on the phone with a major company, being transferred from person to person? More than likely, you didnt receive the help or expertise you needed. You may have even felt like your concerns didnt matter. With a small business, youll always have access to individuals who care about your needs. At Westminster Hydraulics, we hire professionals who love learning about the tools of the trade. That means when you have concerns, well be there to assist you. Employees at small businesses value your time. When you come to them with questions, theyll be more than happy to share their knowledge. 

Quicker Response Time

Larger companies have more clients to contend with on a daily basis. You may have to wait for a response, even if your needs are urgent. Smaller businesses, on the other hand, dont take on more than they can handle. They have the time to treat every customers case individually. Our team at Westminster Hydraulics offers road service, on-site repairs, maintenance and inspections. Customers rely on our hydraulic machinery to do their jobs, and we take that seriously. Whenever people need us, we respond quickly to resolve the issue.   

Attention to Value and Quality  

Small businesses care about making a product that people can depend on. They realize that profits are a natural result of ethical business practices. Unfortunately, larger companies often put their bottom line above everything else. For them, taking short-cuts, using mediocre products, and minimal employee training is considered cost-effective. We see things from a completely different perspective. We invest in high-quality products and attentive training so that our customers receive the best value possible. Simply put, no one should have to pay exorbitant prices for services that arent up to par. It isnt easy for the average American family to get by today, and smaller businesses take that to heart. As a small, local company, we recognize that and work with our customers to find solutions that work for them. **Every product and service that we provide “has our name on it”. We take great pride in what our team accomplishes. We take it personally. **

Small Businesses Weather the Economy on Merit Alone  

When the economy takes a downturn, youll notice that great small businesses weather the storm. Rather than relying on cash reserves or bail-outs, they do it on merit alone. This means providing outstanding service and exhibiting genuine care for others. Essentially, customers support businesses that support them. When challenges arise, they remember the assistance they received from small businesses. Good experiences are memorable, and people love giving back. At Westminster Hydraulics, we work hard to ensure our customers are happy. Were confident that when challenges arise, well be equipped to face them because weve built a strong reputation. 

What Westminster Hydraulics Can Offer Your Business

  • Quality products like Mecanil grapple saws, Palfinger articulating cranes, Merlo Telehandlers, Sellick truck mounted forklifts and more
  • Expert service that is tailored to you
  • Custom fabrication options
  • Decades of experience in the industry
  • Repairs, scheduled & preventative maintenance
  • Road service, on-site repairs, maintenance and inspections
  • Annual inspections
  • Shipment of replacement parts and accessories
  • The resources and experience to provide customized solutions 

Are you curious about what we can do for you at Westminster Hydraulics? As a small business, we have plenty to offer. Contact us today! Wed love talking to our customers, especially when it comes to high-performance hydraulic equipment. If you have any questions about our services or products, wed be more than happy to answer them. 

Choose a Small Business and Contact the Pros at Westminster Hydraulics Today 

Do you need a customized work vehicle? Weve got you covered! Westminster Hydraulics, Inc. provides businesses like yours with the resources and experience needed to offer customized solutions to your material handling equipment needs. Some (but not all of) industries that we service include roofing, general construction, utilities, and tree care. We have been recognized as one of the leading truck mounted equipment installation facilities in the Mid-Atlantic, and we offer both new and used equipment to meet your needs. Our product offerings include Palfinger cranes, liftgates, hooklifts Sellick forklifts and Mecanil grapple saws and Merlo Telehandlers.  Contact us today at 888-818-4402 to learn more!