It can be tempting to choose a large business that appears to offer convenience, savings and consistent service. Most of the time, though, larger companies don’t provide the same level of service that small businesses do. They often skate by on name alone, without the craftsmanship to back up their reputation. With larger businesses, customers regularly experience delays, errors and patchy, unreliable service. For professionals who expect quality and close attention, small businesses are the only option.
Westminster Hydraulics has been a leader in the industry for decades. As a small business, we’ve thrived because we value our customers. Do you want to know more about the advantages of working with exceptional companies like us? We’ve got you covered. Below, we’ll tell you a few reasons why you should always do business with a small business:
Have you ever spent hours on the phone with a major company, being transferred from person to person? More than likely, you didn’t receive the help or expertise you needed. You may have even felt like your concerns didn’t matter. With a small business, you’ll always have access to individuals who care about your needs. At Westminster Hydraulics, we hire professionals who love learning about the tools of the trade. That means when you have concerns, we’ll be there to assist you. Employees at small businesses value your time. When you come to them with questions, they’ll be more than happy to share their knowledge.
Larger companies have more clients to contend with on a daily basis. You may have to wait for a response, even if your needs are urgent. Smaller businesses, on the other hand, don’t take on more than they can handle. They have the time to treat every customer’s case individually. Our team at Westminster Hydraulics offers road service, on-site repairs, maintenance and inspections. Customers rely on our hydraulic machinery to do their jobs, and we take that seriously. Whenever people need us, we respond quickly to resolve the issue.
Small businesses care about making a product that people can depend on. They realize that profits are a natural result of ethical business practices. Unfortunately, larger companies often put their bottom line above everything else. For them, taking short-cuts, using mediocre products, and minimal employee training is considered cost-effective. We see things from a completely different perspective. We invest in high-quality products and attentive training so that our customers receive the best value possible. Simply put, no one should have to pay exorbitant prices for services that aren’t up to par. It isn’t easy for the average American family to get by today, and smaller businesses take that to heart. As a small, local company, we recognize that and work with our customers to find solutions that work for them. **Every product and service that we provide “has our name on it”. We take great pride in what our team accomplishes. We take it personally. **
When the economy takes a downturn, you’ll notice that great small businesses weather the storm. Rather than relying on cash reserves or bail-outs, they do it on merit alone. This means providing outstanding service and exhibiting genuine care for others. Essentially, customers support businesses that support them. When challenges arise, they remember the assistance they received from small businesses. Good experiences are memorable, and people love giving back. At Westminster Hydraulics, we work hard to ensure our customers are happy. We’re confident that when challenges arise, we’ll be equipped to face them because we’ve built a strong reputation.
Are you curious about what we can do for you at Westminster Hydraulics? As a small business, we have plenty to offer. Contact us today! We’d love talking to our customers, especially when it comes to high-performance hydraulic equipment. If you have any questions about our services or products, we’d be more than happy to answer them.
Do you need a customized work vehicle? We’ve got you covered! Westminster Hydraulics, Inc. provides businesses like yours with the resources and experience needed to offer customized solutions to your material handling equipment needs. Some (but not all of) industries that we service include roofing, general construction, utilities, and tree care. We have been recognized as one of the leading truck mounted equipment installation facilities in the Mid-Atlantic, and we offer both new and used equipment to meet your needs. Our product offerings include Palfinger cranes, liftgates, hooklifts Sellick forklifts and Mecanil grapple saws and Merlo Telehandlers. Contact us today at 888-818-4402 to learn more!